Last Updated: August 10, 2025
At Kiku Home, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you interact with our website, place an order, or subscribe to our services. By using our website, you agree to the practices described here.
1. Information We Collect
When you use our website, we may collect the following types of information:
- Personal Information: Name, shipping and billing addresses, email address, phone number, and payment details.
- Order Information: Products purchased, order history, and customer support inquiries.
- Technical Information: IP address, browser type, operating system, referral URLs, and browsing behavior.
- Cookies and Tracking Data: Data collected through cookies, pixels, and similar technologies (see Section 5).
We do not knowingly collect information from children under 13. If we become aware that we have personal information from a child, we will delete it immediately.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Communicate with you about your orders, shipping updates, and support requests
- Improve our website, products, and services
- Send promotional emails and offers (if you have opted in; you may unsubscribe anytime)
- Detect and prevent fraud or misuse of our services
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We only share your data in limited circumstances, including:
- Shipping & Delivery: With carriers such as USPS, UPS, and FedEx to deliver your order.
- Payment Processing: With secure payment processors (e.g., Stripe, PayPal) to complete transactions. We do not store your full credit card details on our servers.
- Service Providers: With trusted third parties who help us operate our website (hosting, email services, analytics).
- Legal Requirements: If required by law, subpoena, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that process.
4. Data Security
We use SSL encryption on all transactions and industry-standard safeguards to protect your data. Access to personal information is limited to employees and service providers who need it to perform their roles.
While we take strong precautions, no system is 100% secure. We cannot guarantee absolute security of your data.
5. Cookies, Tracking, and Google Analytics
Like many online retailers, Kiku Home uses cookies and tracking technologies to improve your shopping experience.
- Cookies: Small files stored on your device that help remember your preferences, keep you logged in, and track items in your cart.
- Google Analytics: We use Google Analytics to collect anonymous information about how visitors use our site, such as which pages are visited and how long users stay. Google Analytics uses cookies to track this activity.
- Advertising Pixels: We may use tracking pixels from platforms such as Google Ads or Meta (Facebook/Instagram) to measure ad performance and deliver relevant ads.
Your Choices:
- You can disable cookies through your browser settings, but some site features may not function correctly.
- To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.
6. Your Rights
Depending on your location, you may have the following rights:
- Access & Correction: Request a copy of the personal information we hold about you and correct any errors.
- Deletion: Request that we delete your personal information, subject to legal or contractual obligations.
- Marketing Preferences: Opt out of promotional emails at any time by clicking the “unsubscribe” link in our emails.
- California Residents (CCPA): You have the right to request information about how we collect and use your personal data, and to request deletion of your data.
- European Residents (GDPR): You have the right to object to certain processing, request data portability, and lodge a complaint with your local data protection authority.
To exercise your rights, please contact us at info@kikuhome.com.
7. Data Retention
We retain your personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Kiku Home
1015 Bedford Ave
Brooklyn, NY 11205, USA
📞 (929) 734-9196
✉️ info@kikuhome.com
