Thank you for shopping with Kiku Home! We want you to be completely satisfied with your purchase, and we understand that sometimes things don’t work out as planned. That’s why we offer a hassle-free refund policy for all of our products.
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of delivery for a full refund. To be eligible for a refund, the item must be in its original condition and packaging, with all accessories and documentation included.
To initiate a return, please contact us at firstname.lastname@example.org with your order number and a brief explanation of the reason for the return. We will provide you with a return shipping label and instructions for returning the item.
Once we receive the returned item and confirm that it meets our refund policy criteria, we will issue a refund to your original payment method within 7-10 business days. Please note that shipping costs are non-refundable, and you will be responsible for the cost of return shipping.
If you received a damaged or defective item, please contact us immediately and we will work with you to provide a replacement or refund as quickly as possible.
We take great pride in the quality of our products and stand behind them with our refund policy. If you have any questions or concerns about our policy or need assistance with a return, please don’t hesitate to contact us at email@example.com. We’re here to help!