Last Updated: August 10, 2025
1. Introduction
Welcome to Kiku Home. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our website or purchasing from us, you agree to comply with these Terms, as well as our Refund Policy, Shipping Policy, and Privacy Policy, which are incorporated by reference. If you do not agree, you should not use our site.
2. Eligibility and Account Responsibilities
To use our services, you must:
- Be at least the age of majority in your state of residence.
- Provide accurate and up-to-date information when creating an account or placing an order.
- Keep your account credentials secure. You are responsible for all activity under your account.
3. Products, Pricing, and Availability
- We make every effort to display accurate product information, including descriptions, images, and prices. However, occasional errors or inaccuracies may occur.
- Prices are subject to change without notice. Sales and promotions may be withdrawn at any time.
- Availability is not guaranteed. If a product you order becomes unavailable, we may cancel your order and issue a refund.
- Colors and textures shown on your screen may differ from actual products due to display differences.
4. Orders and Payment
- By placing an order, you agree to provide current, complete, and accurate billing and shipping information.
- We reserve the right to refuse or cancel orders that appear to be fraudulent, unauthorized, or intended for resale.
- Payment is processed securely through third-party providers (e.g., Stripe, PayPal). We do not store your full credit card details.
- In the event of order changes or cancellations, we will attempt to notify you by email or phone.
5. Shipping and Delivery
- All orders are shipped according to our Shipping Policy, which provides estimated delivery times. Actual delivery dates may vary due to carrier delays or factors outside our control.
- Once your order leaves our warehouse, risk of loss passes to you. Please inspect deliveries upon arrival and notify us immediately of any damages.
- For freight shipments, you may be contacted by the carrier to schedule delivery. You are responsible for being present to accept delivery.
6. Returns and Refunds
Our Refund Policy governs returns. In summary:
- Returns are accepted within 30 days of delivery in original condition and packaging.
- Customers are responsible for return shipping costs unless the item is defective or damaged.
- Refunds are issued within 7–10 business days after inspection of the returned item.
7. Intellectual Property
All content on this site — including text, graphics, images, product designs, logos, and software — is the property of Kiku Home or its licensors and is protected by intellectual property laws.
- You may not reproduce, distribute, modify, or exploit any content without our prior written consent.
- Our trademarks and trade dress may not be used without authorization.
8. User Content and Reviews
By submitting product reviews, comments, or other materials, you grant Kiku Home a worldwide, royalty-free, perpetual license to use, reproduce, modify, and display such content for marketing or promotional purposes.
- You are solely responsible for your submissions and must not post unlawful, defamatory, or infringing content.
- We reserve the right to remove content at our discretion.
9. Third-Party Services and Links
Our site may include links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of those third parties. Use of such services is at your own risk.
10. Prohibited Uses
You agree not to use our site or services to:
- Engage in unlawful, fraudulent, or abusive conduct
- Infringe upon our intellectual property or the rights of others
- Upload viruses, malware, or harmful code
- Collect data about other users without consent
- Circumvent security measures or interfere with the operation of the site
11. Disclaimer of Warranties
Our website, products, and services are provided “as is” and “as available” without warranties of any kind, express or implied.
- We do not guarantee uninterrupted access, error-free operation, or absolute accuracy of content.
- To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
12. Limitation of Liability
To the maximum extent permitted by law, Kiku Home shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our site or products.
- Our total liability for any claim shall not exceed the purchase price of the product involved.
- Some jurisdictions do not allow certain limitations, so these exclusions may not apply to you.
13. Indemnification
You agree to indemnify and hold harmless Kiku Home, its affiliates, employees, and partners from claims, damages, or expenses arising from your violation of these Terms, your misuse of our services, or your infringement of any rights.
14. Governing Law and Dispute Resolution
- These Terms shall be governed by and construed under the laws of the State of New York, United States.
- Any disputes shall be resolved through binding arbitration in New York, unless otherwise required by law.
- You agree to waive class action rights and resolve disputes individually.
15. Termination
We may suspend or terminate your access to the site at any time, without notice, if we believe you have violated these Terms. Upon termination, you remain responsible for all charges incurred.
16. Entire Agreement
These Terms, along with our other policies, represent the entire agreement between you and Kiku Home regarding use of the website and services. Any ambiguities shall not be construed against the drafting party.
17. Changes to Terms
We may update these Terms of Service at any time by posting changes on this page. Your continued use of the site after updates constitutes acceptance of the new Terms.
18. Contact Information
Questions about these Terms should be sent to us at:
Kiku Home
1015 Bedford Ave
Brooklyn, NY 11205, USA
📞 (929) 734-9196
✉️ info@kikuhome.com
